Last updated: July 2, 2026
Carlos Cruz Agency LLC ("Carlos Cruz Insurance Agency," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website and quote forms, how we use it, and the choices you have. By using this website or submitting a form, you agree to this Privacy Policy.
We collect information you provide directly to us, such as your name, phone number, email address, address, the type of insurance you are interested in, and any details you include in a message. We may also collect basic technical information (such as your IP address and browser type) automatically when you visit the site.
If you provide your phone number and opt in, we may send you text messages as described in our Messaging Terms below. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. Information may be shared only with service providers that help us operate our messaging program (for example, our messaging platform), and only to the extent necessary to deliver the service.
We may share your information with the insurance carriers and underwriters we represent as needed to quote and service your coverage, and with service providers who perform functions on our behalf (such as IT, email, and messaging platforms) under obligations of confidentiality. We may also disclose information when required by law or to protect our rights.
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes.
Carlos Cruz Agency LLC
14141 Nacogdoches Rd, Suite 101, San Antonio, TX 78247
Phone: (210) 387-4047
Email: quote@ccruzagency.com
Last updated: July 2, 2026
When you opt in by submitting the quote form on this website, Carlos Cruz Agency LLC may send recurring text messages related to your insurance, including quote follow-ups, application and policy updates, service and billing reminders, appointment confirmations, and occasional promotional offers.
You opt in to receive text messages by checking the SMS consent box on our quote form and providing your mobile number. Consent is not a condition of purchasing any goods or services.
Message frequency varies based on your interactions with us.
Message and data rates may apply. Check with your wireless carrier for details about your plan.
You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send a one-time confirmation message and will not send any further texts unless you opt in again.
Reply HELP for help, or contact us at (210) 387-4047 or quote@ccruzagency.com.
Carriers are not liable for delayed or undelivered messages. Supported carriers may change, and we are not responsible for the policies or coverage of any wireless carrier.
